The Chopping Company

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Delivery & Returns

We'll deliver your Chop-Cloc to your door and we have a no fuss returns policy.  Read all about it...

Delivery & Returns Policy

Delivery

Please note that timescales for delivery and delivery charges will vary depending on the availability of the Goods and your address. Unfortunately we do not deliver to addresses outside the UK.

Once we have accepted/confirmed your Order we will contact you with an estimated delivery date. Occasionally the delivery may be affected by an Event Outside Our Control. Our responsibilities in such cases are set out in paragraph 7.

Returns and Cancellations

You may cancel an Order at any time before the Goods are delivered, or at any time up to seven (7) working days following delivery and in such event:

(a)    if you cancel an Order and you have made any payment in advance for Goods that have not been dispatched to you, we will refund these amounts to you less any initial costs of delivery; and

(b)   if you cancel an Order and we have already dispatched your Goods to you, we will not be able to cancel your Order until it is delivered.

If you cancel an Order, any Goods delivered to you must be returned within seven (7) working days of receipt and you will have to pay the cost of returning the Goods back to us. This will not affect your refund for the Goods,

If we have to cancel an Order we will refund to you any payment made in advance in respect of the Order.